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Terms and Conditions

Peak Performance Sports Ltd

Terms & Conditions

Last updated: 1st March 2026
Website: www.peakperformancesports.co.uk

By accessing or using this Website, or registering a child for any Peak Performance Sports programme, you agree to be legally bound by these Terms and Conditions. If you do not agree, you must not use this Website or register a child.

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1. About Us

Peak Performance Sports Ltd (“we”, “us”, “our”) provides children’s sports activities, holiday camps, clubs, events, and recruitment opportunities.

  • Registered Office: Peak Performance Sports Ltd, Switch Accounting, Ferry House, Canute Road, Ocean Village, Southampton SO14 3FJ

  • Company Number: 07392302

  • Email: hello@peakperformancesports.co.uk

  • Telephone: 0845 5197 360

2. Use of the Website

You agree to use this Website lawfully and responsibly. You must not:

  • Infringe the rights of others

  • Introduce viruses, malware, or malicious code

  • Attempt unauthorised access to systems or data

  • Misrepresent your identity or provide false information

  • Restrict or inhibit anyone else’s use of the Website

We reserve the right to suspend or restrict access if misuse is suspected.

3. Content and Accuracy

We take reasonable care to ensure the information on this Website is accurate and up to date. However:

  • Content is for general information only

  • Programme details, schedules, pricing, and venues may change without notice

  • You should rely on booking confirmations and official communications for final details

4. Registration & Enrolment

4.1 Eligibility

  • Programmes are for children aged 5–13

  • By registering, you confirm your child meets the age requirements

4.2 Registration Process

To register a child:

  1. Complete the online registration form

  2. Provide all requested information, including emergency contacts, medical details, and consent forms

  3. Submit full payment or deposit as specified

A place is only confirmed once payment has been successfully processed.

4.3 Payments & Deposits

  • Full payment or non-refundable deposit is required to secure a place

  • Deposits are deducted from the total fee and are non-refundable unless the programme is cancelled by us

  • Payment methods: We accept all major debit and credit cards (including Visa, Mastercard, and Maestro) as well as PayPal. Payments are processed securely through our Shopify Payments platform — protected with industry‑standard encryption and fraud prevention measures.

  • We reserve the right to cancel bookings if payment is not received

4.4 Waitlist Policy

  • If fully booked, you may join a waitlist

  • Availability is offered first-come, first-served

  • You will be notified by email and asked to confirm your child’s place

5. Cancellations, Refunds & Force Majeure

5.1 Cancellation by Parent/Guardian

  • Refunds are programme-specific; check the relevant policy

  • No refund will be given if a child is removed for misconduct

5.2 Cancellation by Us

We may cancel sessions due to:

  • Venue unavailability

  • Staff illness

  • Extreme weather

  • Force Majeure events (e.g., pandemics, strikes, government restrictions)

Where this occurs, we will offer alternatives or refunds in line with our policy.

6. Medical Conditions & Supervision

  • Parents must disclose any relevant medical conditions

  • Children with undisclosed conditions may be refused participation

  • Staff will supervise activities in accordance with safety protocols, but risk cannot be fully eliminated

7. Limitation of Liability

Nothing in these Terms and Conditions shall exclude or limit our liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any liability which cannot be excluded or limited under applicable law

7.1 General Website Use

To the fullest extent permitted by law, we shall not be liable for any loss or damage arising out of or in connection with:

  • Your use of, or inability to use, this Website

  • Reliance on information contained on this Website

  • Technical faults, interruptions, or unavailability of the Website

7.2 Assumption of Risk (Activities)

Participation in sports and physical activities involves an inherent risk of injury or accident which cannot be entirely eliminated.

By booking or permitting a child to attend any Peak Performance Sports programme, you acknowledge and accept that:

  • Such risks are an unavoidable part of physical activity

  • Participation is voluntary

  • You accept responsibility for the risks associated with your child’s participation

This does not apply where injury or loss arises as a direct result of our negligence or breach of statutory duty.

7.3 Release and Indemnity

To the fullest extent permitted by law, you agree to release, indemnify, and hold harmless Peak Performance Sports Ltd, together with its employees, officers, agents, contractors, and volunteers, from and against any claims, liabilities, losses, damages, or expenses arising out of or in connection with your child’s participation in our activities, including (without limitation):

  • Personal injury

  • Illness

  • Loss of or damage to personal property

Except where such loss, injury, or damage is caused by our negligence or failure to exercise reasonable care and skill.

7.4 Property

We accept no responsibility for loss of or damage to personal belongings brought to sessions or activities, unless caused by our negligence.

8. Code of Conduct

8.1 Expected Behaviour

All participants must:

  • Respect staff, other children, facilities, and equipment

  • Follow instructions and behave safely

We may remove a participant whose behaviour is unsafe or disruptive. No refund will be issued in such cases.

9. Safeguarding & Child Protection

  • We follow strict safeguarding procedures

  • Any website misuse compromising child safety will be reported to authorities

  • See our Safeguarding Policy

10. Media, Photography & Video

By registering a child, you consent to:

  • Photographs and videos for marketing, website, social media, or print

  • Responsible use in compliance with data protection laws

To opt out, notify us in writing at registration. We will make reasonable efforts to respect this request.

10.5 Insurance and Public Liability

Public Liability Insurance
Peak Performance Sports Ltd carries comprehensive Public Liability Insurance to provide reassurance and protection for all our organised activities, including holiday camps, sports sessions, birthday parties, and other programmes.

We are insured through Protectivity Insurance (Protectivity is a trading name of Starpeak Insurance Solutions Ltd). Our policy (Policy Number: 444900329999) covers our business operations in the United Kingdom, including the provision of holiday camps, sports birthday parties, sport camps, and before/after school sessions across a range of activities. The Limit of Indemnity for Public Liability is £5,000,000 for any one occurrence. The current policy is valid from 26 January 2026 to 25 January 2027 inclusive.

This insurance provides cover for legal liability and related costs arising from accidental injury to third parties (including participants and members of the public) or damage to third‑party property caused by our activities, subject to the full terms, limits, and exclusions of the policy. The full insurance schedule and policy documents are available on request.

Employer’s Liability Insurance
In addition to public liability cover, we also maintain Employer’s Liability Insurance as required by UK law, providing protection in the unlikely event of claims related to our staff while they are carrying out duties on behalf of the company.

Although we carry this business insurance to protect participants and third parties, parents and guardians are also encouraged to consider adequate personal insurance cover as appropriate.

11. Recruitment & Careers

  • Recruitment complies with UK employment law

  • We are an equal opportunities employer

  • Submission of an application does not guarantee employment

  • Personal data is processed per our Privacy Policy

12. Intellectual Property

  • All content (text, images, logos, layout) is owned or licensed by us

  • Personal, non-commercial use only

  • Do not copy, reproduce, modify, or distribute content without permission

13. Third-Party Links

  • Links are provided for convenience only

  • We are not responsible for content on third-party websites

14. Data Protection & Privacy

15. Accessibility

  • We aim to make our Website accessible to all

  • Contact us if you experience difficulties accessing content, we provide paper copies of all policies and procedures at each venue.

16. Changes to Terms

  • Terms may be updated at any time

  • Changes are effective immediately upon posting

17. Governing Law

  • These Terms are governed by the laws of England and Wales

  • Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales

18. Acknowledgement & Consent

By registering a child:

  • You confirm you are the Parent or Legal Guardian

  • You have full authority to enter this Agreement

  • You agree to these Terms and associated policies

19. Contact Us